Wholesale only
Terms & conditions of sale
These terms apply to every wholesale order. They are written to be read once, not to be impressive — the short version is that we sell only to licensed US businesses, we verify every account, and we ship under PACT Act rules.
Opening an account
Who can hold an account
You may create an account and view prices after sign-in, but you must be 21 or older and provide a valid state licence and EIN in the name of the business before ordering is unlocked.
What happens to the information you send
Licence and EIN details are used to verify the account and are retained for as long as the account is open, plus the period our tax and PACT Act reporting obligations run. How that data is handled is set out in the privacy policy, which forms part of these terms.
Pricing and orders
Wholesale pricing is account-only
Listed prices are visible only to signed-in accounts. Online ordering is available only to approved business accounts. Current pricing guidance is explained on the pricing page, and any custom quantity price should be confirmed in writing. Prices exclude freight, duties and taxes unless a quote says otherwise.
Order acceptance
An order is accepted when we confirm it, not when it is submitted. Stock moves quickly across several channels, so a submitted order can be declined or part-shipped if a line sells out before it is picked. You will be told which lines changed before anything ships.
Minimums and case breaks
The opening order carries a $500 minimum. Any later quantity pricing depends on the product line and order configuration and should be confirmed on the signed-in product page or in a written quote.
Shipping, compliance and returns
Shipping and adult signature
Each order is reviewed for the federal, state, destination and carrier requirements that apply. The written order confirmation provides the expected dispatch window.
Damage and shortage
Report damage or shortage within 48 hours of delivery and keep the cartons until a claim number is issued. Product returned without an authorisation number cannot be traced back to your account and may be refused at the dock.
Age and resale obligations
You agree not to sell to anyone under 21, to comply with the vape and tobacco rules of every state you ship into, and to keep the nicotine warning and packaging intact on resale. Accounts found supplying underage buyers are closed.
Not a wholesale account yet?
Create your account in about two minutes. Sign in to view pricing; provide the business, tax and licensing records that apply to your activity so we can review ordering access, usually within one business day.