Wholesale only
Privacy policy
We collect the minimum we need to verify a licensed business, ship to it, and stay compliant with the PACT Act. This page says what that means in practice — it is not a substitute for legal advice about your own obligations.
What we collect
Account and licence information
Business name, contact details, physical address and date-of-birth confirmation, plus any EIN, state licence details and verification documents you choose to provide during registration or later. We use this information to verify that an applicant is a licensed US retailer. Application documents are stored outside the public website and are available only to authorised staff reviewing the account.
Order and delivery information
Order history, delivery addresses, and adult-signature records. Signature records are required by the PACT Act and are retained for the statutory period, which is why we cannot delete them on request while that period is running.
Site data
The age confirmation is stored in a cookie on your device. Session, security, cart and account cookies are used to operate the store and keep you signed in. Server logs may record an IP address, browser information, requested URL and timestamp for security and reliability. We do not sell personal information or use it for third-party behavioural advertising.
Your choices
You can ask us for a copy of the information we hold about your business, ask us to correct it, or ask us to close your account and delete what we are not required to keep. Send the request from the email address on your account so we can verify it is you.
Where tax, shipping, fraud-prevention or regulatory obligations require us to retain licensing, order or signature records, we will tell you which items we are holding and why and delete information we no longer need. Application documents are retained only while needed to review and administer the wholesale account and to satisfy applicable recordkeeping duties.
We share information with carriers and freight partners only as far as a shipment requires, and with tax authorities where PACT Act reporting requires it. We do not share your pricing or order history with other customers.