Talk to a rep, not a ticket queue.
You get one named contact for orders, reorders, stock checks and counter displays. Call the number below and the person who picks up knows your account.
Have this ready to make it one call
- Your account name, or your licence number if you are not yet a customer
- The SKUs or brand names you are asking about
- Your ZIP, if the question is about freight or serviceability
- The deadline you are working to, if the order is urgent
Common questions
Do I need a licence to buy from you?
Yes. Wholesale pricing is reserved for licensed US retailers, and we verify a state tobacco or vaping licence and an EIN before an account is activated. If you sell vape products without a licence in your state, we cannot open an account.
How long does approval take?
Most applications are reviewed within one business day, and commonly the same afternoon. You upload your licence and EIN with the application, so there is usually nothing else for us to chase before we activate your pricing.
Why can I not see prices?
Every price on this site is wholesale, and publishing it openly would hand your competitors your cost. Sign in to see your tier pricing, or apply for an account if you are not yet a customer. Prices are decided on the server, not hidden with JavaScript.
Is there a minimum opening order?
Your first order has a $500 minimum so we can open your account and ship a full case. After that there is no minimum, though orders over $1,500 ship freight-free and orders over $2,500 qualify for the best case pricing.
Not a wholesale account yet?
Apply in about two minutes. Upload your state tobacco license and we activate your pricing within one business day — usually the same afternoon.